
You walk into your office building on Monday morning with a cup of coffee in hand, ready to start the week. But something doesn't seem right. You can smell something, but you can't quite figure out what it is. The counters in the break room have strange stains on them. Someone's keyboard looked like it had a tiny ecosystem on it over the weekend.
As a building or property manager in Los Angeles, you might have thought about whether it's worth the money to hire a professional cleaning service or if you could get by with less frequent service or even staff who work in the building. You should know that that question could be costing you more than you think.
It's not just about making your office look good for Instagram when you hire a professional to clean it. It's all about keeping your customers happy, protecting your investment, and avoiding costly problems that come up when you take shortcuts. Let's talk about why this matters and what you need to know.
You need to keep an eye on all the costs when you own a property. It might seem easy to cut back on the cleaning services you hire. But most people don't know that not hiring a professional office cleaner in Los Angeles can cost a lot more than hiring one to do a good job.
The CDC says that sickness and missed workdays cost U.S. businesses more than $225 billion a year, or about $1,685 for each employee. When your tenants' workers call in sick because the common areas of your building weren't cleaned well, who do they blame? They don't think their immune system is to blame at all.
Researchers at the University of Arizona found that office desks have more than 400 times the amount of bacteria that are on a regular toilet seat. Give that some thought. If you don't hire professionals to clean the surfaces your tenants are working on, you're putting their health at risk because they are dirtier than a bathroom.
But it gets worse. The International Sanitary Supply Association did a study that found that 94% of people would not return to a business if they found dirty bathrooms. It's not just about being clean for your business tenants; it's also about losing customers and hurting their reputation. And what do you think will happen when their lease is up for renewal and their business isn't doing well?
Let's talk about some numbers that are important for your budget. You can see how professional cleaning services pay off in the long run.
Researchers at Brigham Young University found that people who worked in clean, well-organized spaces were more productive and interested in their work than people who worked in messy spaces. If you hire a professional cleaning service, your tenants' employees will be happier and more likely to renew their leases and pay on time.
Staples did another study and found that 94% of workers said they were more productive in a clean workspace, and 77% said they did better work in clean places. In other words, the cleaning service you provide has a direct impact on how well your tenants do in business.
Researchers at the University of Arizona found that people who work in tidy, clean areas are up to 15% more productive than those who work in messy areas. They also found out that these workers take fewer sick days and stay focused on their work for longer periods of time.
This is where it gets interesting for property managers: HLW International LLP found that workers are 12% more productive and happy when they work in offices that are clean and well-kept. Tenants are happy when their workers are happy. There are fewer complaints, lower vacancy rates, and easier lease renewals when tenants are happy.
You might be thinking, "Can't I just hire someone to come in and vacuum?" Yes, you could. You could also try to fix the HVAC system in your building with a wrench and a video on YouTube. But should you?
Professional office cleaners in Los Angeles bring specialized knowledge that makes a real difference:
They Know Where the Germs Hide: A study by Kimberly-Clark Professional swabbed almost 5,000 surfaces in office buildings and found that the break room sink faucets, microwave door handles, computer keyboards, refrigerator door handles, and water fountain buttons were the five most contaminated areas. Your average janitor might clean up things that are easy to see. In these high-risk areas, professionals carefully use disinfectants that have been registered with the EPA.
Cleaning means getting rid of dirt, sanitizing means lowering the number of germs to safe levels, and disinfecting means killing certain pathogens. Professional cleaners know what products to use and when to use them. They know that spraying Windex on everything won't work, especially in Los Angeles after the pandemic, when renters expect shared spaces to be as clean as a hospital.
They Follow Protocols That Actually Work: A study by Harvard's T.H. Chan School of Public Health found that people who worked in places with good ventilation and green cleaning products did twice as well on cognitive tests as people who worked in regular places. Cleaning companies that work for a living know how their methods affect the air quality inside your building. They use cleaning products that don't have a lot of VOCs, so they clean well without putting harmful chemicals into the air.
They help you not make mistakes that cost a lot of money. Have you ever had someone clean your expensive floors with the wrong cleaner? Have you ever had someone break office equipment by spilling too much liquid? Professional teams have insurance and training that protect you from making these expensive mistakes. They know that the carpet in a high-rise building in Century City needs different care than the carpet in a house.
From West Hollywood to El Segundo and from Santa Monica to Pasadena, Los Angeles County has its own set of problems that only professionals can help you with.
The Santa Ana winds bring in more dust because of the weather here. The salt air on Santa Monica's beachfront properties makes surfaces wear out faster. Offices in the suburbs get less foot traffic than buildings in downtown Los Angeles that get a lot of foot traffic (and dirt tracked in). Professional office cleaners in Los Angeles know about these things that are unique to the area and change the way they work to fit them.
The state of California also has some of the toughest environmental laws in the country. Professional cleaning services follow the rules and use products that meet California's standards while still getting the job done. They know which green cleaning products work and which ones just have an eco-friendly label on them but don't do a good job.
Your customers chose Los Angeles because they want to live in a world-class city. They want their office space to be the same way. Cleaning by professionals helps you meet that goal.
Indoor air quality is something that doesn't show up on inspection reports, but it affects everyone in your building. The EPA says that bad indoor air quality costs the US tens of billions of dollars every year in lost work and medical care.
Studies have shown that cleaning and airing out a building can make the air inside better, which can boost productivity by up to 11%. But here's the problem: cleaning with strong chemicals and heavily scented products actually makes the air inside worse by letting volatile organic compounds (VOCs) escape.
Professional cleaning services are using more and more eco-friendly, low-VOC products that clean well without making the air quality worse. Some people think that the strong chemical smell is a sign of good cleaning, but they know it's not.
This is important for property managers in Los Angeles, where people are concerned about their health. Your tenants care about health and wellness, and the air quality is very important to them. One reason to hire a professional to clean your home is that it can make the air inside better, which is a good thing for your property.
Let's get to the point: you might be wondering if you could save money by cleaning your own house or hiring the cheapest cleaning service.
In short, you might save money up front. But in the end, you'll probably have to pay more.
Cheap cleaning services have to take shortcuts. They send workers who don't know what they're doing with cheap chemicals and bad tools. They do things quickly because they don't get paid enough and have a lot of work to do. What happened? They clean the outside, which may look nice at first, but they don't do the deep cleaning and sanitizing that your property needs.
The effects keep getting worse:
A property manager in El Segundo had this happen to them. He lost a big client when their workers started to complain about how dirty the building was after he switched to a cheaper service to save 30%. He didn't get any rent for six months while he looked for a new client. It took away three years' worth of "savings" from the cheaper cleaning service.
The commercial cleaning industry is expected to be worth billions of dollars by 2026, with an annual growth rate of 6.9% until 2030. This growth isn't random; it shows that tenants want more, and standards are getting higher.
There are a lot of trends that are changing how professional cleaning looks:
Flexible Subscriptions: Many cleaning services now let you choose when you want them to come, so you can get daily touch-ups or deep cleans once a week, depending on how many people live in your home and what it needs. You used to pay the same amount for the same service, no matter how full your building was (60% or 95%). This is better.
Technology Integration: More and more professional services are using tracking systems that let you see when cleaning was done, what was done, and even pictures of the place before and after. This openness is important when tenants have problems or when you need to show proof for inspections.
Green Cleaning as the Norm: What was once a luxury service is now becoming the norm. The green cleaning market is growing and now accounts for 30% of the cleaning industry's sales. People who rent in Los Angeles expect this, and professional services can do it without you having to know a lot about eco-friendly products.
Specialized Sanitization: After the pandemic, tenants want stricter cleaning rules. Professional cleaning companies use hospital-grade disinfectants, electrostatic sprayers, and antimicrobial treatments that do more than just clean. You don't have to follow CDC rules because they do.
Not all cleaning services are the same in a competitive market like Los Angeles. Here's what to look for:
Licensing and Insurance: Businesses in California need to have certain licenses and insurance. Don't assume that everyone is safe. If a cleaner who doesn't have insurance gets hurt in your building, it could cost you six figures.
Training and Background Checks: Professional services do thorough background checks on their staff and give them ongoing training. These aren't just random people with mops; they're trained professionals who know how to do things right, keep people safe, and help customers.
Personalized Cleaning Plans: A building in Santa Monica needs different things than one in Pasadena. Professional services don't use a "one size fits all" method. They look at your property and make plans that are perfect for you.
Good services give you clear contracts, thorough cleaning checklists, and customer service that gets back to you quickly. You should be able to quickly reach someone who can fix things if something goes wrong.
Track Record in Commercial Properties: Many residential cleaners in Los Angeles think they can also clean businesses. No, they can't. Different kinds of commercial real estate need different tools, skills, and sizes. Look for companies that have done well in the past in the business world.
You're not just deciding whether to spend money or save it when you decide whether or not to hire a professional cleaner. You are deciding what kind of property manager you want to be.
You might be the property manager who thinks that cleaning can be done for the lowest possible price. Your customers will notice. Your building will show it. Your reputation will show it.
Or you could be the property manager who knows that HVAC, plumbing, and security systems are just as important to your property as professional office cleaners in Los Angeles. Your customers will notice this too; they'll see how nice the building looks and how it feels. They'll notice that they don't get sick as often. They'll notice that their employees are happier and do more work.
They'll remember which building made their business run smoothly and which one caused them problems when it's time to renew the lease.
You don't have to worry about being able to pay for professional cleaning if you own property in Los Angeles County, whether it's a high-rise in downtown LA or a mid-sized office building in El Segundo. You should think about whether you can afford not to have it.
Hiring a professional cleaner will make your tenants happier, lower the number of sick days, raise productivity, and keep the value of your property high. You don't have to worry about paying for it; it's an investment that will help you keep tenants, raise the value of your property, and give you peace of mind.
Stop wondering if hiring a professional cleaner is worth it. You might want to start thinking about whether or not the cleaning service you have now is taking good care of your home. Buildings that are in perfect condition stand out in Los Angeles's competitive commercial real estate market.
Your customers are trying to decide if they should stay where they are or move somewhere better. Even if they don't know it, one thing they think about is how clean your building is. Don't lose a good tenant because you don't clean well.
Do you want to know what professional office cleaners in Los Angeles can do for your company?
Call MNZ Janitorial Services to get a custom assessment of what your building needs. We've been cleaning homes in Los Angeles County for years, from West Hollywood to Pasadena, and we'll show you what a professional cleaning should look like. Get a free quote today and see why property managers in Los Angeles trust MNZ to protect their assets.